Here we introduce about: how to buy, payment, lead time, shipping, warranty.
How to process the buying
- After confirm the model and quantity of your order,we will issue the proforma invoice (PI) to you,the PI with banking information, then after you do the payment ,we will arrange the shipping or production.
- Usually For bulk order, we accept 30% down payment, then 70% before shipping.
- Others payment terms also negotiable
Before, the samples price usually higher than price for volume order, this is because the handling cost for samples is higher. But now , to encourage our customer to test our barcode readers, our sample price can be the same price for volume order. What's more, we guaranty "no reason return of goods and refund" within 30 days upon the receive of the samples.
For Samples,usually within 3 days after we receive the payment.For bulk order, usually 10-35days accordingly.
We have very good relationship with big forwarder & logistic companies and we can arrange worldwide shipment by express, by air and by sea from Shenzhen of China with a good price.
- By Express
We deliver goods by DHL or UPS with door to door service; normally it will take 5-6 days to delive
- By Air
It will take 5-6 days to delivery, customer can pick up goods from airport by airway bill
- By Sea
If you want, we can also arrange delivery by sea to main ports of worldwide from Shenzhen. Delivery time will be 20-40 days accordingly.
Generally, We accept Paypal, western union, or wire transfer
- To Pay by PayPal (www.paypal.com)
The payment system supports Mastercard, Visa, Discover, American Express and eCheck, it's a best optional for sample orders.
- To Pay by Western Union
We accept payments using Western Union(www.westernunion.com) payment services. There are over 334,000 Agent locations worldwide in over 200 countries. Use cash at an Agent location or your Visa or MasterCard online. Pay out is usually in local currency.
- To Pay by Wire Transfer
We accept payments using wire transfer to our business account.
From 2019, we begin to provide 24 months warranty for most of our scanners, within 24 months from the date of receipt, any problem of the products (caused by whatever way, whatever reason), we accept replace or repair for free (clients pay for the shipping and customs cost).
The replacement or repair will be done within one week from the date when we receive the returned products.