Corporate culture & Core values
Slogan: To be Reliable and Trusted!
Mission
Strive to provide customers with excellent, professional technical support. Make customer scanner integration simpler and more efficient, making customers more worry-free.
Vision
Become a Chinese brand that users all over the world trust and love.
Develop into an enterprise with branches in at least 40 countries worldwide.
Core values
We take "to be reliable and trusted" as RTscan's core culture and earnestly produce high-quality and responsible products and services with a view to long-term development with customers.
Reliable: Customer-oriented; Quality and Warranty; Focus and Sustainable.
Trusted: Integrity; No fraud, no opportunism, don't take advantage of others.
» Customer-first/ Customer-oriented
- Providing customers with satisfactory services, high quality, good user experience, and valuable products is always taken as our top priority.
- All activities are based on "whether it is for the customer and whether it is valuable to the customer" as the starting and ending point and the criterion of judgment; if not, abandon or stop.
- Never harm the interests of customers by pursuing our own interests.
- Achieving customers can achieve ourselves!
» Quality & Warranty
High standards, strict, rigorous, zero defects
Quality is a pursuit of Keep improving, and it is the demand of customers that must be met.
Quality is the result of all staff's concerns and interlocking from design to production.
Quality represents our dignity.
Provide guaranteed after-sales service.
» Focus and Sustainable
- The resources of any enterprise are limited, and it is easier to make good products and easier to be professional by focusing.
- Focus, through continuous industry accumulation, strives to continuously discover the differentiated value points of "user needs that the industry has not yet met".
- Focus and try to ensure product sustainability - sustainable supply.
» Integrity
No fraud, no deceiving, and sincere internally in our hearts.
Keep promises, do what we said, keep trusted externally by others, and stick to it even if we encounter setbacks and pay the price.
Integrity is a kind of responsibility, bottom-line criterion, and dignity.
» Don't take advantage of others, no opportunism, no eagerness for quick success and instant benefits