Here we introduce about :how to buy , payment, lead time,  shipping, warranty.

Send Inquiry To RTscan
How to process the buying

  • After confirm the model and quantity of your order,we will issue the proforma invoice (PI) to you,the PI with banking information, then after you do the payment ,we will arrange the shipping or production.
  • For bulk order, we accept 30% down payment, then 70% before shipping.
Sample Policy

For encourage our customer to test our barcode readers,we provide samples  in FOB China cost of 150us$/unit only(for most of models). What's more, we guaranty "no reason return of goods and refund" within 30 days upon the receive of the samples.

But please notes:

  • Each customer is limited to buy sample of each model one time only.

  • After confirm the model and quantity of your order,we will issue the proforma invoice (PI) to you,the PI with banking information, then after you do the payment ,we will arrange the shipping or production.
  • For bulk order, we accept 30% down payment, then 70% before shipping.
Lead time:

For Samples,usually within 3 days after we receive the payment.For bulk order, usually 10-35days accordingly.

Shipping

We have very good relationship with big forward&logistic companies and we can arrange worldwide shipment by express, by air and by sea from Shenzhen of China with a good price.

  • By Express

DHL_Logo
We deliver goods by DHL or UPS with door to door service; normally it will take 5-6 days to delive

  • By Air

It will take 5-6 days to delivery, customer can pick up goods from airport by airway bill

 

  • By Sea

  If you want, we can also arrange delivery by sea to main ports of worldwide from Shenzhen. Delivery time will be 20-40 days accordingly.

 
Payment

Generally, We accept Paypal, western union,or wire transfer

  • To Pay by PayPal (www.paypal.com)

The payment system supports Mastercard, Visa, Discover, American Express and  eCheck, it's a best optional for sample orders.

 

  •  To Pay by Western Union

 We accept payments using Western Union(www.westernunion.com) payment services. There are over 334,000 Agent locations worldwide in over 200 countries. Use cash at an Agent location or your Visa or MasterCard online. Pay out is usually in local currency.

  • To Pay by Wire Transfer

We accept payments using wire transfer to our business account.

 
Guarantee

We accept return of goods and refund without any reason for sample buying within 30days. From the date when you received the sample, within 30 days,you can return the sample back to us (but you need to afford for the shipping cost) no need any reason and we will refund to you. For details ,please read  the "Return"section below.

Warranty

12 months, within 12 months from the date of receipt, any problem of the products (caused by whatever way, whatever reason), we accept replace or repair for free(clients pay for the shipping and customs cost).

The replacement or repair will be done within one week from the date when we receive the returned products.